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Demo

How you work with CallCenterSuite

Four steps, from the scheduled call to the follow-up. The screenshots are of the real screen, with test data.

  1. Step 1

    You schedule the call

    In “New call” you pick the contact, the goal, the script and, in “Schedule for”, the time they asked for.

  2. Step 2

    On time, it shows up in “Due now”

    The queue brings together your team's calls and your AI agents' calls, by time. The call does not dial by itself: it waits for you to press “Call”.

  3. Step 3

    You call with the script in front of you

    Your phone rings first. During the call you see the script step, the topics left and, if an objection comes up, its card with the answer.

  4. Step 4

    You close with a summary and a follow-up

    After hanging up you get the summary and a draft follow-up message. You review it: it never goes out by itself.

Does it fit?

Pick the plan for the size of your team.

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